Recently we had a discussion with an interesting man at a major company. This man wanted a team set up to develop tools for new services. He wanted to go with Agile, and we suggested some critical resources for a team (coach, teach lead…) alongside with some developers. This man was worried he would get too many steersmen, and not enough rowers. We finally convinced him that our people would also provide muscle for his ideas, and we then set up his team.
Then, later, I gave some thought to his worries: yes, you need muscle, rowers, for his dreams to come true, and for sure you need a steersman with strong hands. On the other hand, we frequently see many people around IT projects, which he might have called steersmen, but indeed the boats are not controlled so well, and these persons are not steering. So what are they doing? They are only sitting on the shore, shouting advices…
It is much more comfortable on the shore: the ground is stable, it’s less humid, you don’t risk falling into the river. But the race is won by people in the boat. Of course it’s some help to be supported from the shore. But if your best people are not on the boat, rowing or steering, you’ve got a problem.
It was always the case in the navies of the age of sail: captains and admirals had to go with their teams, in their ships. The majority of victims were not from actual combat, but from just sailing on the sea: from weather, the waves, scurvy… Captains and admirals had to suffer them as well. They had to go, because the means of communication and the distance required them to be close physically to be able to command. Of course, they needed good people in the offices, at the Admiralty, but they also needed strong captains in the ships.
Now, that is the same with our projects: we need strong people rowing and steering, because whatever you do the distance is too large with the people who are just shouting from the shore – not physically, but mentally.